TERMS OF SERVICE
Welcome to the Gearlympics.com. Please read through them carefully before placing your order or before using the Website. By using this Website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy Statement regarding personal information provided by you. The terms “we” and “us refer to Gearlympics.
Changes to Terms
We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. In addition, your use of this Website after such changes have been posted constitutes your acceptance of and agreement to such changes.
Shipping Fees
FREE global shipping. We will ship our products to you anywhere in the world free of charge.
Gearlympics.com represents several manufacturers. We ship our products direct from the manufacturer. Therefore, multi-product orders may arrive in multiple boxes from varied points of origin. This is the main reason behind our per item shipping policy.
Delivery Time
Domestic & International: 15-30 business days
Is my Package Trackable?
Yes, every item we ship is trackable.
The typical shipping method used is registered trackable package. Each shipper reserves the right to change shipping carriers at their discretion. Shipping to PO boxes is not permitted. All shipments must be to a street address.
When orders are shipped, an email will be sent to you confirming the shipment and containing its tracking number.
How long will my order take to arrive?
Depending on where you are in the world. All our orders are delivered within 10-30 business days. If you have not received your order within 30 business days, please contact us at zengsiguo@cosmoing.cn.
We will make every effort to process each order the same day it's received. How quickly orders are fulfilled and shipped is subject to the shipping policies of the manufacturer(s) supplying the product(s) in the order. Each shipper will do its best to fulfill and ship your order within 24-48 hours of its receipt.
Do you ship internationally?
Yes, absolutely. We can ship our fantastic items to anywhere in the world for FREE.
Can I pick up my order?
Sadly No. At this time our inventory is stored at our distribution centers which aren't set up for meeting and greeting customers.
Import Duties
All international orders will be responsible for any import duties which may be applied to orders shipped outside of US.
Expedited Shipping
Expedited shipping methods are available by contacting us via email at zengsiguo@cosmoing.cn.
Product Information
We have made every effort to the colors of our products that appear on the website display as accurately as possible. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor's display of any color will accurately reflect the color of the product on delivery.
All sizes and measurements are approximate; however, we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are US sizes. Please refer to the size guide for clarification.
We will take all reasonable care to ensure that all details, descriptions, and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.
Prices are subject to change without notice. Prices do not include sales tax and shipping charges. Sales tax and shipping charges will be added where applicable. Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible.
We continually update our online store. From time to time our retail stores may run special local promotions (which may not be available on our Website) or we may offer special discounts online that are not available in the retail stores. Some website promotions may not be available to customers in particular jurisdictions.
Returns or Exchanges
You have 14 days from the day you received your items to review, and if necessary, return or exchange your purchase from Gearlympics. Your package must not be postmarked any later than 14 days from the delivery confirmation from UPS or USPS.
It is your responsibility to return the item(s) to Gearlympics. Gearlympics shall send your exchanged item back at no charge, one-time (domestic only). Subsequent exchanges are the responsibility of the customer.
Gearlympics will send you your exchanged item(s) upon receiving your package within 24 hours. If the item you are looking to have exchanged for is out of stock, we shall notify you by email or phone as to the availability of the item.
We do not accept returns or exchanges if:
1. The Item(s) have been worn or washed
2. The item(s) have been altered
3. The item(s) are in any way defective from the original and saleable condition
4. The item(s) do not have the original tags on them
5. The item(s) were a final sale item
Please follow these instructions when completing a return or exchange:
1. Pack the unworn and unwashed items with email confirmation or original receipt - we cannot exchange or refund without
2. Please write in detail which items you want to be exchanged
3. Mail your package to:
Gearlympics
ATTN: Returns
Zhongkong Building, No. 6 Jinke Road, Guicheng ,Nanhai District, Foshan, Guangdong, China.
Tel：86-0757-83680576
Refunds
Upon receiving your return, Gearlympics will processes your return within 48 hours from receiving your package. Items will be inspected and processed through our returns department. Refunds are not issued for worn, washed or altered items or for items that are Final Sale. Refunds will be issued to the original credit card used for purchase or in the form of store credit. We are unable to switch refunds to a new or different payment method other than what was originally used on your order. You'll be responsible for any shipping cost back to us, except in cases where we have made an error.
A restocking fee of $5.00 per package is applied for all returned packages.
We always encourage our customers to contact us if you have any questions. Feel free to reach us any time at zengsiguo@cosmoing.cn.
Privacy Policy
Security of your information is taken very seriously. We have implemented policies and procedures designed to safeguard it. In order to protect your information from unauthorized access and use, we use both online and offline security measures such as computer safeguards (firewalls, SSL, and passwords) in addition to using secure servers.
What information do we collect?
We collect information you give us via the use of the site, email or any other contact from you. By using our website you consent to the collection and use of your personal information. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect others or ours rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children
We do not collect any information from anyone under the age of 18 years of age. Our website and all products are directed to people who are at least 18 years old or older.
How Can I Update My Information?
Users who wish to update their personal information should email us at zengsiguo@cosmoing.cn
Email Newsletters and Promotions
Gearlympics may send you promotions or newsletters via email. You can always choose not to receive e-mail from Gearlympics by contacting us: zengsiguo@cosmoing.cn. If you do not wish to receive any promotional emails, we will gladly remove you from our email list.
What Happens When We Change Our Privacy Policy?
Your use of this site indicates an acceptance of the terms of the Privacy Policy. Gearlympics reserves the right to update or amend this Privacy Policy at any time to reflect our current privacy practices. If Gearlympics decides to materially change this Privacy Policy, those changes will be posted through a prominent notice on the website and/or sent to you via email, so that you will always know what information Gearlympics collects, how it might use that information, and with whom it may share that information.